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Royal Mail announce Postal Delays due to weather

From Royal Mail:

Dear Customer,

Unfortunately, severe weather conditions in some parts of the UK are impacting many essential services including those provided by Royal Mail. Mail collection, distribution, processing and deliveries are taking place as usual across the majority of the UK, in the areas most severely affected by the snow and icy conditions; our ability to operate normal services is being disrupted. We apologise for any inconvenience caused to our customers as a result of the weather conditions which are affecting our standard and Special Delivery™ mail services.

Contingency plans are in operation to keep mail moving and keep delays in and out of affected areas to an absolute minimum. We are maintaining services to customers wherever possible, however, in these difficult conditions, the safety our people is our priority.

Temporary withdrawal of the Special Delivery™ guarantee
Unfortunately, severe weather conditions are affecting mail services in some parts of the UK with snow and ice making collections, deliveries and movement of mail very difficult or unsafe in some areas. Whilst we are continuing to accept, prioritise and expect to deliver the majority of Special Delivery™ items, the changing weather conditions mean we cannot guarantee the delivery of items the next day in all areas. Therefore, in order to provide customers with clear guidance, we are removing the Special Delivery™ guarantee for items posted from Wednesday 1st December 2010. We will restore the guarantee of delivery as soon as we can assure customers we can honour the service promise in full. We’re really sorry for any inconvenience this may cause our customers.

Conditions are of course changeable. Below are areas where services are currently most affected:

The delivery of mail may be affected in some parts of the SE and SW postcode areas.

North East England
Delivery and collection services may be affected in the following postcode areas: NE, DL, TS, YO, HU, S, DN, LS, BD, HX and HD.
Additionally, we’ll be unable to operate late-night opening of our enquiry offices in the NE, DH, TS, SR, YO & HU areas.

South East and Anglia
Parts of South East England and the Anglia region most affected by the conditions include the SM, BR, CR, DA, ME, TN, CT, RH, CM, CO, SS, RM and IG postcode areas, where deliveries and collections of mail are likely to be limited, made later, or not possible at all in some parts today.

Deliveries may be affected in the following postcode areas: G3, G11, G13, G41, G64, G66, G74-G75, G44-G46, DD1-DD9, DD11, FK, AB10-AB16, AB21-AB25, AB30-AB35, AB41-AB43, AB45, AB51, AB53-AB56, IV8, IV10, IV19-20, IV40, IV43, IV44, IV46, IV48, IV51-IV54, IV55, IV66, KW1-2, KW4- 5, KW14 & KW16.
Collections may be affected in the following postcode areas: G15, G61, G62, G65, G66, DD1-11, KY, AB30, AB31, AB42, AB43, AB45, AB51, AB53-AB55, AB56, IV2, IV19, IV20-IV22, IV24-IV28, IV42, IV45, IV46, IV47, KW1-KW13, KW12-KW14, EH18-EH23, EH25-EH27, EH28, EH31, EH39-EH42, EH47-EH49, EH53-55 & TD13
Collections and deliveries may be affected in the following areas: ML1-12, PA, EH1-17, IV12, IV30, IV31, PH, KA, HS & ZE.

The areas most affected include the following postcode areas: CV, DE, LE, MK, NG, NN, ST and parts of Hereford and Worcester.

Northern Ireland
The delivery and collection of mail in rural parts of Northern Ireland may be affected.

Deliveries and collections may be affected in the following postcode areas: LL, LD, SY and SA postcode areas

Our managers are keeping local weather conditions under regular review and we will continue to provide the most up-to–date information about services in your local area including Special Delivery™ on these pages: .


Royal Mail Customer Service